Researches public governance puzzles with special focus on the relationship between trust and control
Frontline worker teams play an important role in how frontline workers and their managers cope with the inherent tensions of complex and ambiguous public services. Based on our research we identified five conditions for effective frontline worker teams. Both frontline … Read More »
As trust is generally acknowledged to be crucial for success in public collaborations, networks, coproduction and the likes, it is important to better understand processes of trust building, maintenance and repair. Bottom line: trust building and maintenance is hard work. … Read More »
Welcome to my new website. It went on air today with an overview of my research and publications. I will also post news about projects, conferences and new publications. And… who knows… I may eventually get around to posting some … Read More »