In April I gave a speech at the UCL Centre for Educational Evaluation and Accountability in London on “Trust and control: how can regulators build trust in relationships dominated by control?” . You can view the video here.
Edited by Frédérique Six and Koen Verhoest Published by Edward Elgar – http://www.e-elgar.com/shop/trust-in-regulatory-regimes Please find a link to the first chapter which reviews the state of the art on this issue: https://www.elgaronline.com/view/9781785365560.xml (or click on Elgaronline on webpage in previous … Read More »
In the last decade or so interest within mainstream trust literature in more impersonal forms of trust, e.g., system , organizational, or institutional trust, has surged. Interestingly, these are all called trust, not confidence. The Trust Confidence and Cooperation model … Read More »
In an international study on organizational trust, we published our second article online in Human Resource Management: How do controls impact trust in the employer (€). Authors: Weibel, A., D.N. Den Hartog, N. Gillespie, R. Searle, F.E. Six and D. … Read More »
Just before the summer we (Duco Bannink, myself and Eelco van Wijk) published a chapter on street-level bureaucrats (a.k.a. frontline workers) and the feasibility of control in Understanding street-level bureaucracy (edited by Hupe, Hill and Buffat). We present a framework … Read More »